January 18, 2018
A message to our valued clients
As we begin 2018, we are very excited about the positive things taking place within the Ohio workers’ compensation industry and, more specifically, at CompManagement Health Systems (CHS). The state of Ohio has experienced record low premiums, decreased injuries, and has provided $3 billion back to employers over the past several years. The story not always told is how managed care organizations (MCOs), like CHS, play a critical role in managing claim costs. For more than 20 years, we have drastically improved First Report of Injury (FROI) processing, bill payment turnaround time, return-to-work performance, and case management and utilization review services, all of which have a direct impact on premiums. More importantly, the work we do has a direct impact on bringing injured employees back to work and to their everyday lives.
We appreciate the partnership we have formed with you over the years and truly value your business. You have an experienced team at CHS to assist with questions and help you and your employees navigate the managed care process. We are focused on helping injured employees get back to work quickly and safely while keeping costs down. During this year’s MCO open enrollment, you don’t need to do anything to continue receiving the exceptional service that you have come to expect from CHS.
The Ohio Bureau of Workers’ Compensation (BWC) will soon be issuing an MCO satisfaction survey outlining a series of questions about the services we provide. We truly hope that you are pleased with our services and select a high rating for CHS. Let me highlight some of our successes:
- We provide an array of medical management and return-to-work services such as telephonic and on-site case management, vocational rehabilitation, transitional work, work-site therapy and utilization review (to name a few)
- Our return-to-work results have been phenomenal over the years
- Our FROI turnaround time is less than 1 day, and our data accuracy is 97%
- Our bill turnaround time is less than 5 days, and our bill accuracy as reported by BWC is 99.7%
- You have a dedicated medical management and account executive team to rely on
Here to help
Our expert team is here to help with any workers’ compensation issues that you may encounter. For questions, please contact your Account Executive, or reach our customer service team at ClientServices@chsmco.com or 888.247.7799, ext. 65606.
All of us at CHS wish you a very happy and successful 2018!
© 2018, CompManagement Health Systems, Inc. | 6377 Emerald Parkway, Dublin, OH 43016
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